Shipping Policy

Thank you for shopping with COZY HAVEN! We want to make sure your order reaches you as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

• Standard Shipping: 7–15 business days
• Express Shipping: 3–7 business days

Shipping Rates

• Free Standard Shipping on orders over $50
• Standard Shipping: $4.99
• Express Shipping: $12.99

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order at any time.

International Shipping

We ship worldwide! Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@cozyhaven.com and we will do our best to resolve the issue promptly.