Privacy Policy

At COZY HAVEN, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect

Name, email address, and contact details when you place an order
Billing and shipping address
Payment information (processed securely — we do not store card details)
Browsing behaviour on our website via cookies

How We Use Your Information

To process and fulfil your orders
To send order confirmations and shipping updates
To improve our website and customer experience
To send promotional emails (only if you opt in)

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share data with trusted service providers (e.g. shipping carriers, payment processors) solely to fulfil your order.

Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect some website functionality.